Developing Absencia
Using specially developed audit tools we carried out studies of the total cost of absence/disability for four large public sector employers involving a total population of 60,000 employees. Similar studies were also completed for private sector clients. Based on these findings the following key challenges were identified:
- Systemic process
- Consistency
- Timing of interventions
- Measurement/analysis
Absencia was developed specifically to address these challenges, and the service was launched in September 2003.
Key Features of the Absencia approach
- Employees report absence direct to our professional contact centre
- Immediate notification to the Line Manager via email or telephone
- Reports work related absence to Health and safety on day 1
- Interfaces directly with existing OH services
- Tracks each open absence and delivers prompts of all required interventions
- Monitors triggers and signals policy breaches
- Signposts employees to relevant support services and benefits
Benefits
- Lowers absence rate and related cost
- Reduces litigation risks
- Helps maximise use of budget spent on employee support/benefits
- Consistent and clear process for all parties
- Positively received by Line Managers and employees
- Significant lost time savings and positive ROI
- More effective targetting of preventative activity
- Effective delivery of absence policy