Absencia Case Study

The information below is an extract from an analysis of the absence statistics and trends for the first 15 months of the Absencia programme use by a client of Employ-Mend (client profile: call centre operator with a previous absence rate estimated at 7% plus).

Quantitative Analysis:

Quarter 5 vs Quarter 1 result shows a 1.7% reduction in recorded absence rate.
Average absence rate 33% lower with best monthly reduction of 70%.
Average annualised absence rate 3.51% (monthly range 6.4%-2%).
Average incidence of 3.81 absences per employee.
Average duration 2.6 days.
Monday/Friday Absences 45% (starting absence day).
Employees breaching absence policy triggers 30% (excludes turnover figures).

Financial Analysis

Based on a salary roll of Ł1.6 million per 100 employees the opening 6.4% absence rate would have cost the organisation Ł102,400 per annum in lost time.
The actual absence cost (calculated on a month by month basis) indicates an annual cost of Ł64,960 per 100 employees, a reduction of Ł37,440.
The return on investment multiple relative to the programme cost is approximately 10x. (The use of Absencia also enabled the organisation to negotiate reductions on both Employer's Liability and Group Income Protection insurance premiums which in effect doubled the ROI figure to 20x)

Employee Experience/Human Dimensions:

Signposting to Employee Assistance Programme facilitated timely interventions
Logic established for sourcing of 'pay as you go' medical treatment costs
Disabled employees (with conditions not previously identified) retained
Rationale and clear protocols for use of Occupational Health support established
Resignations/dismissals of employees with persistent short-term absence patterns and an inability to change

Qualitative Analysis:

More effective targeting of preventative strands
Early identification of potential workplace hazards
Day 1 reporting of work related accidents/illnesses.
EAP usage above average due to benefits signposting.
Only 3.4 % of all absences were due to stress/mental health (10.2% of days lost).

And in the client's own words...

"Absencia has brought a whole new managerial competence to our business and has changed the culture of the organisation"


welcome about employ-mend services news & events publications case studies contact us	Absencia Case Study The information below is an extract from an analysis of the absence statistics and trends for the first 15 months of the Absencia programme use by a client of Employ-Mend (client profile: call centre operator with a previous absence rate estimated at 7% plus). Quantitative Analysis: Quarter 5 vs Quarter 1 result shows a 1.7% reduction in recorded absence rate. Average absence rate 33% lower with best monthly reduction of 70%. Average annualised absence rate 3.51% (monthly range 6.4%-2%). Average incidence of 3.81 absences per employee. Average duration 2.6 days. Monday/Friday Absences 45% (starting absence day). Employees breaching absence policy triggers 30% (excludes turnover figures). Financial Analysis Based on a salary roll of Ł1.6 million per 100 employees the opening 6.4% absence rate would have cost the organisation Ł102,400 per annum in lost time. The actual absence cost (calculated on a month by month basis) indicates an annual cost of Ł64,960 per 100 employees, a reduction of Ł37,440. The return on investment multiple relative to the programme cost is approximately 10x. (The use of Absencia also enabled the organisation to negotiate reductions on both Employer's Liability and Group Income Protection insurance premiums which in effect doubled the ROI figure to 20x) Employee Experience/Human Dimensions: Signposting to Employee Assistance Programme facilitated timely interventions Logic established for sourcing of 'pay as you go' medical treatment costs Disabled employees (with conditions not previously identified) retained Rationale and clear protocols for use of Occupational Health support established Resignations/dismissals of employees with persistent short-term absence patterns and an inability to change Qualitative Analysis: More effective targeting of preventative strands Early identification of potential workplace hazards Day 1 reporting of work related accidents/illnesses. EAP usage above average due to benefits signposting. Only 3.4 % of all absences were due to stress/mental health (10.2% of days lost). And in the client's own words... "Absencia has brought a whole new managerial competence to our business and has changed the culture of the organisation"